When I asked for Charles’ help to develop coaches within my organization, he suggested a day of coaching circle practice after they completed the online course. Everyone was amazed at the quality and depth of the online course and loved all the support and resources available. This is truly top-notch adult learning design. And then to top it off with a day with Charles and his “steady hands” guiding us through our learning, it was truly a day of breakthroughs and appreciation. Thank you Charles and Fiona for this masterful course and for your skilful facilitation.